Tony Cruz
YOUR NEXT CHAPTER STARTS WITH A CONVERSATIONTony CruzTHE APEX GROUP · EXP REALTY
LET’S TALK ABOUT YOUR NEXT MOVE

Speak with
Tony directly.

You have questions. Let’s make your next move clearer. Talk through eXp, your business and what you want to build.

Your goalsYour questionsYour next chapter
Start a conversation

Send Tony a request. He’ll follow up by email.

← All toolkit guides
CLIENT EXPERIENCE

Buyer Representation

Find guidance for buyer consultations, representation and setting expectations.

Buyer Representation program artwork from eXp
FIRST ACTION

Put it to work.

Review your buyer consultation and identify a question you want to answer more clearly.

  1. 01

    Prepare for the consultation

    Ask about the buyer’s needs, financing readiness and timeline. Explain the service you provide and which decisions the buyer controls.

  2. 02

    Discuss representation

    Use your broker-approved forms and explain when they apply. Explain what you’ll do for the buyer and what decisions the buyer will need to make.

  3. 03

    Confirm the next step

    Ask the buyer to explain the arrangement back in their own words. Record the signed documents and the planned follow-up in the approved system.