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CLIENT EXPERIENCE
Buyer Representation
Find guidance for buyer consultations, representation and setting expectations.

FIRST ACTION
Put it to work.
Review your buyer consultation and identify a question you want to answer more clearly.
- 01
Prepare for the consultation
Ask about the buyer’s needs, financing readiness and timeline. Explain the service you provide and which decisions the buyer controls.
- 02
Discuss representation
Use your broker-approved forms and explain when they apply. Explain what you’ll do for the buyer and what decisions the buyer will need to make.
- 03
Confirm the next step
Ask the buyer to explain the arrangement back in their own words. Record the signed documents and the planned follow-up in the approved system.
